Yevgeniy Mukanov
Assistant Professor, Doctor of Business Administration E-mail: y.mukanov@astanait.edu.kz Contact details: Astana IT University, EXPO, C1 block, 2nd floor Office # 250K, block C1
Business Process Engineering
AITU
About This Course
This course is specifically designed for the students of the ITM major considering their prior knowledge on management and business planning. It means that some understanding of the basic organization management must act as a prerequisite to the course. The course will provide students with the knowledge to radically reconsider a business process to achieve dramatic improvement in cost, quality, service and speed performance. It introduces students to basic principles of business process engineering along with introducing some of the most ad-hoc techniques to improve the organizational performance. The course will focus on new business processes, how to diagnose problems with an organization's current methodology, and how to redesign, reconstruct, and monitor processes to ensure they are effective. It will include the discussion of proven systematic approaches based on the latest experiences and research to achieve significant improvements in enterprises.
Course Goal(s) The primary goal of the course is to understand the basic principles of business process engineering and learning to develop new methods that improve productivity, efficiency, and operational costs at modern enterprises. This includes understanding the emerging business processes, learning how to diagnose problems with an organization's current methodology, and how to redesign, reconstruct, and monitor processes to ensure they are effective. Additionally, the course aims to master the skills to fundamentally rethink and reinvent the business processes needed to achieve the firm's strategic objectives through the maximum use of enabling technologies and organizational strategies. Course Objectives: This course aims to give students a comprehensive knowledge on how to:- Apply the principles of Business Process Engineering in modern industries
- Use methods that improve productivity, efficiency, and operational costs
- Evaluate and analyse the nature of organisations and the people within them, and their use of information for strategic and operational business purposes
- Research and critically evaluate current trends and developments in constructing Information Systems and assess their impact on the strategy of organisations
- Determine and specify requirements for a change project to meet new business needs
- Design appropriate business processes and data architectures to support these requirements
- Design effective business process management strategies;
- Critical thinking approach in evaluating current trends and developments;
- Develop business process management approaches in a new business setting.
- Understand the basic principles of Business Process Engineering
- Understand the methods that improve productivity, efficiency, and operational costs at modern enterprises
- Understand the nature of organisations and the people within them, and their use of information for strategic and operational business purposes.
- Research and critically evaluate current trends and developments in constructing Information Systems and assess their impact on the strategy of organisations
- Determine and specify requirements for a change project to meet new business needs
- Design appropriate business processes and data architectures to support these requirements
Course Staff
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